In the Dark

Quite a few people I know in the UK are unaware that the Royal Mail is currently unable to deliver any mail to locations outside the UK. The above message, from the Royal Mail website, has been there for a week now and has not changed in that time apart from the date at the top. There is no information about what has happened, no estimate when services will resume, and no idea what will happen to mail stuck in the system. This failure to communicate with users just adds insult to injury. It also calls into question the claim that this failure is “temporary”

I am mildly inconvenienced by the Royal Mail’s collapse, as I am waiting for some items of legal correspondence, but it must be catastrophic for small businesses who use its services to export products abroad. I’m sure any that survive this disaster will be taking their custom elsewhere as soon as they can.

Ooh. An update! Hopefully, they’ll start to clear the backlog soon.

This entry was posted on January 18, 2023 at 10:10 am and is filed under Politics with tags Royal Mail. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.