Archive for Iarnród Éireann

Request to Iarnród Éireann to move from X

Posted in Uncategorized with tags , , , on January 28, 2026 by telescoper

I’ve posted a number of items recently (e.g. here) about why public institutions in Ireland (and anywhere else, for that matter) should not be using X. I noticed today a message on BlueSky containing the following clear and compelling letter from a number of commuter organizations to Irish Rail (Iarnród Éireann), which can be found here but which I’m taking the liberty of sharing in full here to amplify.

–o–

We are writing as rail and commuter advocacy groups across Ireland, to request that Iarnród Éireann move its real-time service updates regarding cancellations and delays from the social media platform X (formerly Twitter) to your own website and official channels.

Currently, passengers seeking up-to-date information about service disruptions must have an active X account to view these critical updates. This creates several significant problems:

Accessibility Concerns: Requiring passengers to maintain an account on a third-party social media platform to access essential public transport information creates an unnecessary barrier. Many passengers, particularly elderly travellers or those who choose not to use social media, are effectively excluded from receiving timely service updates.

Platform Concerns: Recent controversies surrounding X, including serious issues with child safety and content moderation failures involving Grok AI, make it an increasingly inappropriate platform for a state-owned public service to rely upon as its primary and in some cases, only communication channel. Iarnród Éireann should not require its customers to engage with a platform facing such significant ethical and safety concerns. Dublin City Council have this week stopped posting on the platform because of these concerns. 

Service Reliability: Relying on a third-party platform also creates vulnerability. Changes to X’s policies, accessibility, or availability are beyond Iarnród Éireann’s control and could impact passengers’ access to vital travel information. EU and Irish law limiting access to these platforms for under 16’s could be introduced in the coming years which would remove the ability for young people to receive up to date journey information.

I would respectfully suggest that Iarnród Éireann implement real-time service updates (including information on delays/cancellations/amendments) directly on irishrail.ie , along with TFI Live and the Irish Rail app, where they can be freely accessed by all passengers without requiring any third-party account. This information is essential public service data and should be universally accessible.

Recommendations for Improved Service Communication

Beyond relocating updates to your own platform, we would like to suggest several improvements to how disruption information is communicated to passengers:

Clear Alternative Transport Information: When disruptions occur, guidance on alternative transport options is often vague or incomplete. For example, announcements stating “Dublin Bus will accept tickets” leave passengers uncertain whether LUAS, Go-Ahead, or LocalLink services are also available. Clear, specific information about all accepted alternative services would significantly reduce passenger confusion and stress during disruptions. Additionally, when a delay does occur, stating ‘operational issues’ does not allow commuters to determine the length of disruption. Commuters could utilise alternate modes of transport in the event of disruption, but cannot make the decision on whether to do so or not without clear information from Iarnrod Éireann. Other international providers have recently switched to a more detailed information provision in the events of issues or delays. For example, Dutch Railways, instead of saying ‘operational reasons’ now say ‘a fallen wire, or broken down train’ that allow passengers to more accurately determine whether to find alternative transport or to wait. It may also be useful to include a scale, letting the customer know whether or not the incident is minor, notable, or major where possible. 

Visual Aids and Information Hierarchy: Reading lengthy blocks of text to understand service disruptions is inadequate, particularly for passengers trying to quickly assess their options whilst at stations or en route. Disruption information would benefit greatly from visual aids such as maps showing affected sections, clear headings, and structured information that allows passengers to quickly grasp the extent and nature of disruptions. A balance must be struck between providing sufficient detail and maintaining clarity.

Integration with Journey Planning Tools: Iarnród Éireann maintains a GTFS (General Transit Feed Specification) data feed that enables real-time information to be pushed to the TFI Live app and third-party applications such as Google Maps or Transit. We strongly encourage Iarnród Éireann to utilise this capability fully, ensuring that disruption information reaches passengers through the multiple platforms they already use for journey planning.

Location-Specific Disruption Guides: For locations where service disruptions occur regularly, Iarnród Éireann should provide dedicated journey planning resources. For instance, a guide explaining “My train has broken down in Greystones, what services can I access from here and where can I find further disruption information?” would be invaluable. Such resources would empower passengers to make informed decisions quickly during stressful situations.

We would appreciate your consideration of this matter and look forward to your response.

South East on Track, Cork Commuter Coalition, Dublin Commuter Coalition, Galway Commuter Coalition.

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Accessibility Upgrade at Maynooth Railway Station

Posted in Maynooth with tags , , , , on January 20, 2026 by telescoper

In these turbulent times I think it’s a good idea to stay grounded and pay attention to the small things in life that can make a positive difference. On that note I thought I’d share a picture of the new accessible footbridge and lifts at Maynooth railway station:

The new bridge and lifts, seen from the Mullen Bridge, looking in the direction of Kilcock.

These works took over a year to complete and were finished before Christmas, but I only just got round to taking a picture. The previous footbridge was rather rickety and had quite steep steps which made it difficult to get across between the platforms. It was also uncovered; the new one provides shelter from the elements. Moreover, without any lifts any person in a wheelchair would have to leave the station, go all the way up to the Mullen Bridge on one side of the track, cross the bridge, go all the way back down and enter the station again on the other side of the tracks.

Usually the trains heading to Dublin leave from the platform on the right (Platform 1) and those from Dublin arrive on the left (Platform 2), but this isn’t always the case. In fact when I’m travelling back on the late train from a concert in Dublin it seems to be random whether it arrives at Platform 1 or 2. It doesn’t make much of a difference for me getting home, though. Platform 2 is marginally closer to my house but the station is only 5 minutes’ walk anyway.

The new bridge took such a long time to construct because foundations needed to be laid for the towers containing the lifts and the station itself widened to accommodate them. Lifts are quite expensive to maintain and one quite often sees on the electronic signs in the station warnings that lifts in various places are out of order. I hope it’s a long time before we see a sign that the lifts at Maynooth aren’t working!

Update: Friday 23rd January, just three days after this post, the lifts at Maynooth station were not working.

The new bridge was built next to the old one, on the side towards the viewer in the photo above, but when the new one was finished the old one was dismantled. I for one am not sorry it has gone. Anyway, the new bridge is a welcome improvement for Iarnród Éireann (Irish Rail) users. Unfortunately Irish Rail persists in making its only service announcementd via Xitter, for which I can see no justification. Thanks, Irish Rail, for the Accessibility Upgrade at Maynooth, but you need to get off X. Now!

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To Wexford and Back

Posted in Biographical with tags , , , on June 5, 2025 by telescoper

I’m currently on the train travelling back from Wexford to Dublin. The WIFI is a bit flaky so I’ll post more about the reasons for this trip later on, when I get home.

For the moment, I’ll just say that Wexford (Irish name: Loch Garman) is a picturesque historic town at the  mouth of the River Slaney, near the Southeastern corner of Ireland. I had a nice walk around this morning. It’s a pleasant place to stroll about; the streets still follow an obviously mediaeval layout, and parts of the old city wall are still standing.

The train journey from Dublin is very enjoyable, right along the coast for a while, then heading inland, then along the banks of the Slaney. The train isn’t very fast, but it is comfortable and costs less than €10 each way. There’s only a single line from Wicklow to Wexford, which severely limits the number of trains that can operate on the route. The same is true of the Maynooth-Sligo service, actually.

When I moved to Ireland (about 7 1/2 years ago), I planned to travel around and see some of the historic places. Workload issues and the pandemic put paid to that idea for a while, but I have a bit more time to travel now.

P.S. Curracloe Beach, a few miles North of Wexford, stood in for Omaha Beach for the film Saving Private Ryan. I didn’t have time to go there.

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Go Corcaigh!

Posted in Biographical with tags , , , on August 23, 2023 by telescoper

So here I am, on an intercity train to Cork from Dublin Heuston Station, en route to the 2023 Irish National Astronomy Meeting (INAM 2023).

I’ve never been to Cork before, so I’ve been looking forward to this trip. I’ve never even been in Heuston Station before, actually. A terminus that serves the West and South, it is rather like a smaller version of London Paddington. At any rate, it’s rather nicer than Connolly in that it is more spacious and has a far better selection of places to get something to eat and/or drink.

I got to Heuston on the 115 bus from Maynooth. It’s the first time I’ve been on that bus too. I’m sure to be using that service much more in the future as it’s very convenient. It’s also very quick – just 25 minutes – and the bus I got was brand new. It was full of kids when I got on, but they all got off at Liffey Valley.

Anyway, it’s not a long journey and the train, though full, is very comfortable, so I think I’ll chill and read my book and refrain from updating until we get to our destination.

UPDATE: I arrived in Cork on time and found my hotel without difficulty. It’s sunnier and warmer here than Maynooth was this morning, so I think I’ll take a walk before finding a bite to eat.

My hotel is not as awful as its name might suggest:

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