This morning I was just thinking that it’s been a while since I’ve filed anything in the category marked bad statistics when I glanced at today’s copy of the Times Higher and found something that’s given me an excuse to rectify my lapse. Last week saw the publication of said organ’s new Student Experience Survey which ranks British Universities in order of the responses given by students to questions about various aspects of the teaching, social life and so on. I had a go at this table a few years ago, but they still keep trotting it out. Here are the main results, sorted in decreasing order:
| University | Score | Resp. | |
| 1 | University of East Anglia | 84.8 | 119 |
| 2 | University of Oxford | 84.2 | 259 |
| 3 | University of Sheffield | 83.9 | 192 |
| 3 | University of Cambridge | 83.9 | 245 |
| 5 | Loughborough University | 82.8 | 102 |
| 6 | University of Bath | 82.7 | 159 |
| 7 | University of Leeds | 82.5 | 219 |
| 8 | University of Dundee | 82.4 | 103 |
| 9 | York St John University | 81.2 | 88 |
| 10 | Lancaster University | 81.1 | 100 |
| 11 | University of Southampton | 80.9 | 191 |
| 11 | University of Birmingham | 80.9 | 198 |
| 11 | University of Nottingham | 80.9 | 270 |
| 14 | Cardiff University | 80.8 | 113 |
| 14 | Newcastle University | 80.8 | 125 |
| 16 | Durham University | 80.3 | 188 |
| 17 | University of Warwick | 80.2 | 205 |
| 18 | University of St Andrews | 79.8 | 109 |
| 18 | University of Glasgow | 79.8 | 131 |
| 20 | Queen’s University Belfast | 79.2 | 101 |
| 21 | University of Hull | 79.1 | 106 |
| 22 | University of Winchester | 79 | 106 |
| 23 | Northumbria University | 78.9 | 100 |
| 23 | University of Lincoln | 78.9 | 103 |
| 23 | University of Strathclyde | 78.9 | 107 |
| 26 | University of Surrey | 78.8 | 102 |
| 26 | University of Leicester | 78.8 | 105 |
| 26 | University of Exeter | 78.8 | 130 |
| 29 | University of Chester | 78.7 | 102 |
| 30 | Heriot-Watt University | 78.6 | 101 |
| 31 | Keele University | 78.5 | 102 |
| 32 | University of Kent | 78.4 | 110 |
| 33 | University of Reading | 78.1 | 101 |
| 33 | Bangor University | 78.1 | 101 |
| 35 | University of Huddersfield | 78 | 104 |
| 36 | University of Central Lancashire | 77.9 | 121 |
| 37 | Queen Mary, University of London | 77.8 | 103 |
| 37 | University of York | 77.8 | 106 |
| 39 | University of Edinburgh | 77.7 | 170 |
| 40 | University of Manchester | 77.4 | 252 |
| 41 | Imperial College London | 77.3 | 148 |
| 42 | Swansea University | 77.1 | 103 |
| 43 | Sheffield Hallam University | 77 | 102 |
| 43 | Teesside University | 77 | 103 |
| 45 | Brunel University | 76.6 | 110 |
| 46 | University of Portsmouth | 76.4 | 107 |
| 47 | University of Gloucestershire | 76.3 | 53 |
| 47 | Robert Gordon University | 76.3 | 103 |
| 47 | Aberystwyth University | 76.3 | 104 |
| 50 | University of Essex | 76 | 103 |
| 50 | University of Glamorgan | 76 | 108 |
| 50 | Plymouth University | 76 | 112 |
| 53 | University of Sunderland | 75.9 | 100 |
| 54 | Canterbury Christ Church University | 75.8 | 102 |
| 55 | De Montfort University | 75.7 | 103 |
| 56 | University of Bradford | 75.5 | 52 |
| 56 | University of Sussex | 75.5 | 102 |
| 58 | Nottingham Trent University | 75.4 | 103 |
| 59 | University of Roehampton | 75.1 | 102 |
| 60 | University of Ulster | 75 | 101 |
| 60 | Staffordshire University | 75 | 102 |
| 62 | Royal Veterinary College | 74.8 | 50 |
| 62 | Liverpool John Moores University | 74.8 | 102 |
| 64 | University of Bristol | 74.7 | 137 |
| 65 | University of Worcester | 74.4 | 101 |
| 66 | University of Derby | 74.2 | 101 |
| 67 | University College London | 74.1 | 102 |
| 68 | University of Aberdeen | 73.9 | 105 |
| 69 | University of the West of England | 73.8 | 101 |
| 69 | Coventry University | 73.8 | 102 |
| 71 | University of Hertfordshire | 73.7 | 105 |
| 72 | London School of Economics | 73.5 | 51 |
| 73 | Royal Holloway, University of London | 73.4 | 104 |
| 74 | University of Stirling | 73.3 | 54 |
| 75 | King’s College London | 73.2 | 105 |
| 76 | Bournemouth University | 73.1 | 103 |
| 77 | Southampton Solent University | 72.7 | 102 |
| 78 | Goldsmiths, University of London | 72.5 | 52 |
| 78 | Leeds Metropolitan University | 72.5 | 106 |
| 80 | Manchester Metropolitan University | 72.2 | 104 |
| 81 | University of Liverpool | 72 | 104 |
| 82 | Birmingham City University | 71.8 | 101 |
| 83 | Anglia Ruskin University | 71.7 | 102 |
| 84 | Glasgow Caledonian University | 71.1 | 100 |
| 84 | Kingston University | 71.1 | 102 |
| 86 | Aston University | 71 | 52 |
| 86 | University of Brighton | 71 | 106 |
| 88 | University of Wolverhampton | 70.9 | 103 |
| 89 | Oxford Brookes University | 70.5 | 106 |
| 90 | University of Salford | 70.2 | 102 |
| 91 | University of Cumbria | 69.2 | 51 |
| 92 | Napier University | 68.8 | 101 |
| 93 | University of Greenwich | 68.5 | 102 |
| 94 | University of Westminster | 68.1 | 101 |
| 95 | University of Bedfordshire | 67.9 | 100 |
| 96 | University of the Arts London | 66 | 54 |
| 97 | City University London | 65.4 | 102 |
| 97 | London Metropolitan University | 65.4 | 103 |
| 97 | The University of the West of Scotland | 65.4 | 103 |
| 100 | Middlesex University | 65.1 | 104 |
| 101 | University of East London | 61.7 | 51 |
| 102 | London South Bank University | 61.2 | 50 |
| Average scores | 75.5 | 11459 | |
| YouthSight is the source of the data that have been used to compile the table of results for the Times Higher Education Student Experience Survey, and it retains the ownership of those data. Each higher education institution’s score has been indexed to give a percentage of the maximum score attainable. For each of the 21 attributes, students were given a seven-point scale and asked how strongly they agreed or disagreed with a number of statements based on their university experience. | |||
My current employer, the University of Sussex, comes out right on the average (75.5) and is consequently in the middle in this league table. However, let’s look at this in a bit more detail. The number of students whose responses produced the score of 75.5 was just 102. That’s by no means the smallest sample in the survey, either. The University of Sussex has over 13,000 students. The score in this table is therefore obtained from less than 1% of the relevant student population. How representative can the results be, given that the sample is so incredibly small?
What is conspicuous by its absence from this table is any measure of the “margin-of-error” of the estimated score. What I mean by this is how much the sample score would change for Sussex if a different set of 102 students were involved. Unless every Sussex student scores exactly 75.5 then the score will vary from sample to sample. The smaller the sample, the larger the resulting uncertainty.
Given a survey of this type it should be quite straightforward to calculate the spread of scores from student to student within a sample from a given University in terms of the standard deviation, σ, as well as the mean score. Unfortunately, this survey does not include this information. However, lets suppose for the sake of argument that the standard deviation for Cardiff is quite small, say 10% of the mean value, i.e. 7.55. I imagine that it’s much larger than that, in fact, but this is just meant to be by way of an illustration.
If you have a sample size of N then the standard error of the mean is going to be roughly (σ⁄√N) which, for Sussex, is about 0.75. Assuming everything has a normal distribution, this would mean that the “true” score for the full population of Sussex students has a 95% chance of being within two standard errors of the mean, i.e. between 74 and 77. This means Sussex could really be as high as 43rd place or as low as 67th, and that’s making very conservative assumptions about how much one student differs from another within each institution.
That example is just for illustration, and the figures may well be wrong, but my main gripe is that I don’t understand how these guys can get away with publishing results like this without listing the margin of error at all. Perhaps its because that would make it obvious how unreliable the rankings are? Whatever the reason we’d never get away with publishing results without errors in a serious scientific journal.
This sampling uncertainty almost certainly accounts for the big changes from year to year in these tables. For instance, the University of Lincoln is 23rd in this year’s table, but last year was way down in 66th place. Has something dramatic happened there to account for this meteoric rise? I doubt it. It’s more likely to be just a sampling fluctuation.
In fact I seriously doubt whether any of the scores in this table is significantly different from the mean score; the range from top to bottom is only 61 to 85 showing a considerable uniformity across all 102 institutions listed. What a statistically literate person should take from this table is that (a) it’s a complete waste of time and (b) wherever you go to University you’ll probably have a good experience!
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