One of the things I definitely don’t miss about working in the UK university system is the dreaded Researchfish. If you’ve never heard of this bit of software, it’s intended to collect data relating to the outputs of research grants funded by the various Research Councils. That’s not an unreasonable thing to want to do, of course, but the interface is – or at least was when I last used it several years ago – extremely clunky and user-unfriendly. That meant that once a year along with other academics with research grants (in my case STFC) I had to waste hours uploading bibliometric and other data by hand. A sensible system would have harvested this automatically as it is mostly available online at various locations or allowed users simply to upload their own publication list as a file; most of us keep an up-to-date list of publications for various reasons (including vanity!) anyway. Institutions also keep track of all this stuff independently. All this duplication seems utterly pointless.
I always wondered what happened to the information I uploaded every year, which seemed to disappear without trace into the bowels of RCUK. I assume it was used for something, but mere researchers were never told to what purpose.
When I left the UK in 2018 to work full-time in Ireland, I took great pleasure in ignoring the multiple emails demanding that I do yet another Researchfish upload. The automated reminders turned into individual emails threatening that I would never again be eligible for funding if I didn’t do it, to which I eventually replied that I wouldn’t be applying for UK research grants anymore anyway so there. Eventually the emails stopped.
Now, four years later, it seems the software is no better. That’s not surprising as since everyone has to use it on threat of excommunication there is no incentive to improve it.
Yesterday I noticed on Twitter – not for the first time – an academic complaining about Researchfish. It was however the first time I saw this sinister reply from the company that runs the system:

I’m out of the UK system for good, so I can say what I think. To put it mildly I don’t think this response is at all appropriate. Researchfish would be better off trying to engage with the research community to improve its system, especially the awful user interface, than threatening the people who criticize it.
(And there are other software providers, you know…)
Update; unbelievably, with this crass “apology” they’ve made matters even worse!

Update: “ResearchfishGate” has now been covered by Research Professional and the Times Higher.
And now here’s their second attempt at an apology:

Apart from the very weird prose style, I’ve yet to see much evidence for what is claimed in the second paragraph…













